First 30 customers: 20% off yearly, for as long as you stay. See the plans
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Two Cents vs BugHerd
A BugHerd alternative for feedback from the visitors of your live site
BugHerd is made for reviewing a site with your clients before launch. They point at the page and comment, and your team works through each remark on a task board. Two Cents is for your visitors. They get a feedback button, in their own language. You get one inbox, with the page, the browser, the console errors and the failed requests attached to what they write. It's priced by the project and has a free plan.
Free plan · no card · 25 messages a month · hosted in France · no trackers
What changes
Four differences you'll notice
A free plan, not a trial
BugHerd has a 7-day trial and no free plan. Two Cents is free for one project, with 25 messages to read every month and no end date.
When you pay, Two Cents starts at $15 a month ($12.50 billed yearly) for 3 projects, with unlimited messages. BugHerd starts at $50 a month ($42 billed yearly) for 5 members.
Two Cents, free
25
messages a month, every month
BugHerd, free trial
7 days
then from $50 a month
Console errors with every bug report
A Two Cents bug report comes with the errors from the browser's console and the requests that failed, on every plan, the free one too.
BugHerd attaches a screenshot, the browser, the operating system, the screen resolution and the URL. Its site and help centre say nothing about console errors. Session replays come from FullStory or LogRocket, if you already use one of them.
TypeError: Cannot read properties of null (reading 'submit')
/checkout · Chrome 129 · 390 × 844
In each visitor's language
The Two Cents widget speaks 5 languages and picks the one each visitor's browser asks for, automatically.
BugHerd's public feedback tab is in English. A setting in its script switches it to German, French, Dutch or Hebrew, one language for everyone who visits.
- English
- Français
- Nederlands
- Deutsch
- Español
Your own questions, on the page they're about
BugHerd's public tab asks for one thing: a comment on the page, or on a part of it you pin.
With Two Cents a visitor can report a bug, share an idea, ask a question or leave a review with stars. You can also write questions yourself and open the widget on one from any link or button: “Missing a filter?” under search results, “Something unclear?” at the end of an article. That works on the free plan.
Side by side
Row by row
| Two Cents | BugHerd | |
|---|---|---|
| Free plan | 25 messages a month, every month |
|
| Paid plans |
|
|
| Paid yearly | 2 months free | 2 months free |
| Cheapest plan, paid yearly | $150 a year for 3 projects | $500 a year for Standard, with 5 members and unlimited projects |
| Messages on a paid plan | Unlimited | Unlimited |
| Remove “Powered by” |
|
|
| What visitors can send |
|
|
| A button for every visitor | Yes, on every plan |
|
| Screenshot and browser details | Yes | Yes, and the comment is pinned where it applies |
| Console errors with bug reports |
|
|
| Statuses, notes and a replied marker | Yes | A task board with severity, assignees, due dates and comments |
| Export |
| CSV, XML and JSON, and an API |
| Notifications |
|
|
| Sending a report to an issue tracker | No |
|
| Where data is processed | France | Northern Virginia, United States, on AWS |
| Cookies and trackers in the widget | None | Not stated for visitors. Its help centre mentions a third-party cookie that keeps team members and clients signed in. |
| Widget languages | 5, picked automatically from each visitor's browser |
|
| Team members | One login per account |
|
| Install | One script tag, on any site |
|
BugHerd's column comes from its own website and help centre, read on October 17, 2026, with its monthly prices in US dollars. “Not stated” means I couldn't find it there. It may still exist. Two Cents' prices exclude sales tax and VAT, which are added only where they apply.
Two Cents is shown in US dollars for the country you are browsing from. IP geolocation by DB-IP
In fairness
Where BugHerd is ahead
Pins, text edits and video
A BugHerd reporter pins a comment to the exact element, highlights a sentence and types its replacement, or records a video for an animation or a step-by-step problem.
Two Cents sends the screenshot as it is, with the page, the browser, the console errors and the failed requests beside it.
A task board, synced with your tracker
Every remark becomes a task on a Kanban board, with a severity, an assignee and a due date. From Premium: $150 a month ($125 billed yearly) it syncs both ways with Jira, Linear, Asana, ClickUp or Monday.com.
Two Cents has an inbox with statuses and notes, and posts to Slack, Discord and Microsoft Teams from $15 a month ($12.50 billed yearly). It exports CSV and JSON from the free plan. It doesn't create tickets.
A review round with your clients
Clients comment without an account. From Premium they also get a task board of their own, and you can set a date after which their feedback pauses.
Two Cents has one login per account. Your client follows their site's messages in their own Slack, Discord or Microsoft Teams channel, one channel per project.
Designs, PDFs and images too
BugHerd takes feedback on Figma designs, PDFs and images as well as websites, and its Custom plan adds SSO and an uptime SLA.
Two Cents works on websites and web apps, and in iOS and Android apps.
Getting started
One script tag, beside BugHerd or instead of it
- 01
Create a free account
Add your site's address. There's no card to enter and no trial to run out.
- 02
Add this tag to your live site
<script src="https://twocentsbox.com/twocents.js" data-twocents="pk_your_key" defer></script> - 03
Open your site and send yourself a message
It lands in your inbox with the page, the browser and the screen size. Add your own questions later, on the pages you wonder about.
There's no import, so your BugHerd tasks stay in BugHerd. If you review sites with your clients there, keep doing that. On a live site that runs both, leave BugHerd's public tab off, so its sidebar shows only to your team and your clients, and let Two Cents be the button everyone else sees.
Questions
Before you choose
Which one should I pick?
Pick BugHerd if you review sites with your clients before launch: pinned comments, a task board, two-way sync with your tracker, guests who need no account.
Pick Two Cents if you want to hear from the visitors of your live site, with the page, the browser, the console errors and the failed requests attached, in their language, stored in France, from a free plan, and our “Powered by” line gone from $15 a month ($12.50 billed yearly).
You can also run both: BugHerd for your clients, Two Cents for your visitors.
BugHerd has a public feedback tab. Why not use that?
You can, and it's on every BugHerd plan. Visitors comment on a page or on a part of it, and the task lands on your board with the browser and the screen size. Two Cents gives them more to work with. The widget speaks their language, a bug arrives with its console errors and failed requests, and they can send an idea, a question or a review as well as a bug. You can put your own question on a given page, too. Their messages land in an inbox of their own, not in among your clients' review tasks.
Is Two Cents cheaper than BugHerd?
In US dollars, for up to seven projects, yes, whether you pay monthly or yearly. Prices are per month, with the price billed yearly in brackets.
$15 ($12.50) for 3 projects and $30 ($25) for 7 on Two Cents, against $50 ($42) on BugHerd's Standard plan, which covers unlimited projects for 5 members.
From eight projects on, BugHerd costs less, as long as 5 members are enough: Two Cents' fifteen-project plan is $55 ($45.83).
Can I run both on the same site?
Yes. Keep BugHerd's sidebar for your team and your clients, leave its public tab off, and show Two Cents to your visitors. If you'd rather not show a second button at all, put Two Cents in stealth mode: it opens only from the question links you place.
Is Two Cents free?
Yes, for one project. You read 25 messages a month, every month, with screenshots, console errors, failed requests and your own questions. Messages past that are kept, and you can read them once you upgrade.
Can my team or my client see the messages?
Yes, without a login of their own. There's one login per account, and it's yours: you work through the inbox. On a paid plan each project can post every message to its own Slack, Discord or Microsoft Teams channel, and that channel can be in your client's workspace. They see what their visitors send as it arrives, and your team can follow along the same way. Any view of the inbox also exports as CSV or JSON.
Where is the data stored?
Two Cents keeps it on servers in France and is run from Belgium, so European data protection rules apply to it. A data processing agreement is available.
BugHerd is run from Australia and hosted on AWS in Northern Virginia, in the United States.
The Two Cents widget sets no cookies, stores nothing on the visitor's device and makes no request to anyone else, so it adds nothing to your cookie banner.
What happens if I stop paying?
Projects beyond the free plan are paused, never deleted. Everything they collected stays readable, and you can export it as CSV or JSON.